The chapter “TQM-Knowledge” aims at giving you a guide line for the search on TQM relevant knowledge resources on the web.

To facilitate your efforts, the topic is divided up into the following sub-chapters:

Research Projects Overview of international research projects around TQM related topics

Study Results Summaries of studies on the use of TQM methods and techniques in Europe

TQM Links Link list for TQM related web sites

Papers on TQM International publications about TQM, with a focus on papers that have been written by IBK or partner organisations.